Hassle Free, More Growth with Expert Virtual Support.

Effortless Productivity, Powered by Us!

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What We Solve

Our Services

We are your extended customer support team, never bots. Our agents know your products and serve your customers with empathy and expertise.

Live Chat Support

Real-time support that enhances customer satisfaction and boosts conversion rates.

Email Support

Prompt, personalized email responses to customer queries and concerns.

Phone Support & Call Handling

Voice support with trained agents delivering consistent service and empathy.

Order Processing

Efficient and accurate handling of orders, invoices, and fulfillment updates.

Returns & Refunds

Smooth processing of returns and refunds while ensuring customer satisfaction.

Product & Technical Support

Assisting customers with product use, setup, and resolving technical issues.

Social Media Support

Monitoring and responding to customer messages on Facebook, Instagram, and WhatsApp.

Complaints & Escalations

Resolving complex customer issues with empathy and ensuring brand integrity.

Contact Us

Address

Sta Clara, Bacolod City, Philippines

Whats App

+639270652666

Email Us

solutions@staffandstats.com

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Frequently Asked Questions

Find answers to common questions about our services and how we can help your business.

What services does Staff & Stats offer?

We offer virtual assistant services including administrative support, customer service, social media management, bookkeeping, e-commerce support, real estate assistance, HR support, and healthcare virtual assistance.

How can a virtual assistant help my business?

Our VAs handle time-consuming tasks so you can focus on growing your business. We help improve efficiency, reduce costs, and provide skilled support without the need for in-house hiring.

What industries do you support?

We serve a wide range of industries, including e-commerce, real estate, healthcare, professional services, and small businesses needing virtual support.

How do I get started?

Simply contact us, discuss your needs, and we’ll match you with a VA who fits your requirements. We offer flexible plans to suit your business needs.

How can I get a quote for your services?

Simply reach out to us through our contact form, email, or phone. We’ll schedule a consultation to understand your business needs and provide a customized quote based on the services you require.

What makes Staff & Stats different from other service providers?

We stand out due to our precision-driven approach, blending technology with expert financial and HR solutions. Based in the Philippines, we offer affordable, high-quality services designed to help your business grow efficiently.

Are your services available globally?

Yes! While we are based in the Philippines, we serve clients globally, particularly businesses in Australia. We provide virtual services to meet the needs of international businesses.

Is my data secure with your VAs?

Yes, we prioritize data security and confidentiality, ensuring compliance with privacy regulations and best practices.